Privacy Policy

Effective Date: 27/06/2025

Welcome to Kiiro (“we”, “us”, “our”). We operate the website kiiroexperiences.com and provide art and cultural workshops, primarily pottery. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following personal information when you book our workshops:

• Name

• Phone number

• Email address

• Billing address

Payment Information:
All payment processing is securely handled by Razorpay, a trusted third-party payment gateway. We do not collect or store your payment details on our servers.

Cookies and Tracking:
Our website is hosted on Wix.com, which uses cookies and tracking technologies to enhance your browsing experience. These cookies collect anonymous data such as your location and interactions on the site. If you create an account or sign up, your identity is linked to your site activity.

2. How We Use Your Information

We use your personal information solely for the following purposes:

• To process your payments and complete your workshop bookings.

• To send you booking confirmations and related communications via email.

We do not send promotional emails or newsletters, and we do not share your personal information with any third parties.

3. Payment Processing

All payments are processed securely by Razorpay, which complies with industry security standards including PCI DSS and SOC 3 certifications.

• We do not store any payment or transaction information.

• For details on how Razorpay handles your data, please review their Privacy Policy here: https://razorpay.com/privacy/.

4. Data Security

• Our website is hosted by Wix.com, which implements industry-standard security measures to protect your data.

• We do not retain or store your personal data beyond what is necessary for booking and payment processing.

5. Data Retention

Since we do not store your personal information after your transaction and booking are completed, we do not retain your data.

6. Your Rights

Because we do not store your personal data, we are unable to provide access, correction, or deletion of personal information. For any concerns or questions about your data, please contact us at the email provided below.

7. Cookies and Tracking Technologies

• We use cookies to collect anonymous data on user behavior and location to improve website functionality.

• If you sign up or create an account, your identity is associated with your activity on the site.

• You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your user experience.

8. Children’s Privacy

Our services and website are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be communicated via the email address you provide during booking.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: Kiiromgmt@proton.me

Thank you for trusting Kiiro with your art and cultural workshop experiences!

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